Q: How are your products so reasonably priced?
A: We offer the highest quality products at the best prices and sell them direct to you. This allows us to produce high quality products at reasonable prices. We are also a small family owned company. With everyone pitching in, its makes everything easier.
Q: Do you ship outside of the USA?
A: Yes, we ship internationally all the time. Our website is configured to calculate shipping costs based on your location. If you ever have a question about how much shipping is to your country just contact us. Also, due to tightened security concerns and the size of our containers, shipments of wheels to some countries could be cost prohibitive. To find out more, just contact us.
Q: Do you have a crash replacement program?
A: We don't have a formal crash replacement program, but if you find yourself in this situation, just contact us. We'll work something out.
Q: Do you have specific washing instructions for J2 Clothing?
A: Yes, always wash on Cold unless the items is heavily soiled. And always line dry. Doing this helps keep the garments lasting longer.
Q: Do your wheels require Carbon-Specific brake pads?
A: Yes, we include Carbon-specific brake pads with every set of wheels we sell at no extra charge. These pads are required for proper braking. Using brakes pads other than those supplied by J2 can damage the wheels and should not be done. It will also void your warranty.
Feel free to call or email, we'll be happy to answer any questions you may have.